Contact us
Tell us the email address you sign in with and what you were doing when the problem happened. We usually answer within one business day.
Common questions
How do I get started?
Create an account in the app or at breedingpro.showsafe.show. Every new account starts with a 14-day free trial; no card is needed.
I subscribed in the iPhone or iPad app. How do I change or cancel my plan?
Subscriptions bought in the app are billed by Apple. Change or cancel them in the Settings app: tap your name, then Subscriptions, then BreedingPro. You can also open Settings > Subscription in BreedingPro and tap Manage in App Store.
I got a new phone. How do I get my plan back?
Sign in with the same BreedingPro account, open the plans screen and tap Restore Purchases. Use the same Apple ID you subscribed with.
I subscribed on the website. Can I use the app?
Yes. Sign in to the app with the same account and your plan is already there. Web subscriptions are managed on the website, under Settings > Subscription.
How do I delete my account?
In BreedingPro, open Settings and choose Delete Account. This permanently removes your account and all its records. Deleting the account does not cancel an App Store subscription; cancel that in the Settings app as described above.
Where can I read how my data is handled?
See our Privacy Policy and Terms of Service.